Author Publications

The unique thing about the digital world is its ever-growing pace of change. On the one hand, that is great: every day, companies and organizations gain access to new tools enabling them to work better and more efficiently. On the other hand, accelerating progress is creating significant challeng...

The word “service-oriented” related to the internal architecture of IT systems ten years ago, today is widely used both in business and in everyday life. The idea to package certain role or work in a ‘service’ with certain characteristics and measurable indicators of the q...

Business owners and executive teams often focus so strongly on their business procedures that they lose vision of their customers' expectations. Not only do they not concentrate on delivering to their customers what they want, they sometimes do not even know exactly if their customers are sat...

Digital changes impact everyone and radically change one industry after another. Even the politicians advertise it as a pledge of social and economic development. Naturally, many companies tend to change, to benefit from these trends, or simply to keep up with competitors. However, digital tra...

Demographic groups known as Generation Y (or millennials) and Generation Z drive today very much the digital revolution. It is to meet their needs that companies in various industries develop digital initiatives and strategies. It is their way of thinking and preferences that determine the improv...

Today, digital transformation has become an influential business trend focused on smart management of operations and the continuous improvement of virtually all business processes from personnel management to increasing user satisfaction with post-sales services. New technologies and applicati...

To perform digital transformation it is not enough just to invest in technology. Employees are the most important factor for successful migration to digital business. How to take everyone with you to a digital journey? The digital environment requires new ways of collaboration, new structures ...

Probably everyone knows the potential benefits of digital transformation today. However, it is widely believed that artificial intelligence, machine learning, robotics, big data analytics are only for large enterprises that can afford it and can really benefit from digital transformations. I have...

Today, in the era of Industry 4.0 enterprises convert most of their business processes to digital: logistics, new product development, manufacturing, customer relations, and many more. Supply chain management looks like one of the most obvious candidates for digitalization. Traditional supply ...

Today's market is changing rapidly itself and forcing businesses to change quickly. The constant stream of innovation drives us faster than we ever imagined, and sometimes threatens to turn into destruction and chaos. It is not easy for everyone to take the decisive step of digital transforma...

Companies rarely go their Digital transformation journey alone, collaboration more common. The ability to improve productivity and reduce costs through third-party expertise and innovation are important catalysts for success, and companies doing business alone will be a thing of the past. But the...